PRIVACY POLICY

Sona Home Decor (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By accessing or using our website, you agree to this Privacy Policy.

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1. Information We Collect

Personal Information

We may collect personal information such as:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party payment gateways)

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Non-Personal Information

Automatically collected data may include:

• IP address

• Browser type

• Device information

• Pages visited and browsing behavior

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2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders

• Provide customer support

• Communicate order updates and service-related messages

• Improve our products, services, and website experience

• Send promotional offers (only if you opt in)

• Prevent fraud and maintain security

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3. Sharing of Information

We do not sell, trade, or rent your personal information.

Your information may be shared only with:

• Payment service providers

• Shipping and logistics partners

• Legal or regulatory authorities when required by law

All third parties are required to keep your information confidential.

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4. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings, but some website features may not function properly.

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5. Data Security

We take reasonable measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure.

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6. Your Rights

You have the right to:

• Access your personal information

• Request correction or updates

• Opt out of marketing communications

• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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10. Contact Information

Sona Home Decor
📍 House No. 104, 105, Prashant Enclave,
Baprola, Delhi, India

📞 Contact Us: 88827 93358
📧 Email: decorsonahome@gmail.com